Last updated: July 15, 2026. This policy should be reviewed by a qualified legal professional before public launch.
1. Information we collect
We may collect account information such as name, email address, password authentication data, plan status, credit balance, and basic profile settings. We may also collect product images, uploaded files, project names, product type selections, marketplace selections, language preferences, generated listing content, and exported listing data.
When you use the ai listing generator, we may process the product information needed to create listing previews and exports.
2. Product images and uploaded files
Product images are processed so the service can identify visible product details and create listing data. Uploaded images may include product packaging, labels, visible brand names, designs, screenshots, mockups, or other product-related details.
You should avoid uploading personal documents, private personal photos, payment cards, government IDs, medical information, or unrelated sensitive files. The service is built for product listing workflows, not sensitive document processing.
3. How we use information
- To create and manage user accounts.
- To generate listing titles, descriptions, tags, SEO fields, alt text, and CSV exports.
- To remember projects, settings, selected platforms, and product type choices.
- To process credits, plan access, support requests, and service messages.
- To detect abuse, troubleshoot errors, improve reliability, and keep the service secure.
4. AI providers and service providers
We may send product images, prompts, product details, and generated context to AI providers so the service can generate listing content. We may also use hosting, database, email, analytics, payment, and support providers to operate the website.
Payment information may be processed by Whop or another payment provider. We do not need to store full card numbers when payments are handled by a payment provider.
5. Support messages
If you contact us through the contact form, we may collect your email address, message, account context, and any information you choose to include. Support messages may be handled through Formspree or another form/support provider.
6. Cookies and local storage
We may use cookies, local storage, and similar technologies to keep users logged in, remember preferences, maintain sessions, and improve the user experience. Some payment, analytics, or security providers may use their own technologies according to their policies.
7. Data retention
We keep information for as long as reasonably needed to provide the service, maintain project history, comply with legal obligations, resolve disputes, prevent abuse, and support account-related requests. Users may request deletion where applicable, but some records may need to be retained for billing, fraud prevention, or legal reasons.
8. Your choices
You may update account information, change certain settings, contact support, request help with data access, or ask about account deletion. If you do not want a product image processed by AI providers, you should not upload that image to the service.
9. Security
We use reasonable technical and organizational measures to protect user data. No online service can guarantee perfect security, so users should use strong passwords, protect login access, and avoid uploading unnecessary sensitive information.
10. Children
The service is intended for business and ecommerce use. It is not intended for children, and users should not create accounts on behalf of minors unless legally authorized and appropriate.
11. Contact
For privacy questions, contact us through the Contact page.